Why won't the map update applications recognize the SD card?

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12/19/2014

Garmin Express utilizes microSD/SD cards with compatible GPS devices. Third party software and other connected USB devices may sometimes block the map update's ability to communicate with the microSD/SD card. Disabling or disconnecting other USB devices, along with some basic troubleshooting should allow the map update to recognize the microSD/SD card and install the necessary files.

Troubleshooting suggestions:

A functioning SD card should be detected if these troubleshooting steps are taken.

Referenced Links:

Can I load maps directly to an SD card during a map update?
https://support.garmin.com/support/searchSupport/case.faces?caseId={0b087770-5dba-11e1-dd60-000000000000}

What is the largest size Secure Digital (SD) card that an automotive device can accept?
https://support.garmin.com/support/searchSupport/case.faces?caseId={18331ce0-4af6-11e3-f27b-000000000000}

How do I format a microSD/SD card?
https://support.garmin.com/support/searchSupport/case.faces?caseId={f6af3290-19a5-11e0-7efa-000000000000}

Change, add, or remove a drive letter
http://windows.microsoft.com/en-us/windows/change-add-remove-drive-letter#1TC=windows-7

Why is my Garmin mass storage or MTP device not communicating with Garmin Windows applications?
https://support.garmin.com/support/searchSupport/case.faces?caseId={9b0aa260-3f4b-11e4-eaba-000000000000}

Device supports MTP mode: What is MTP mode and which automotive devices use it?
http://support.garmin.com/support/searchSupport/case.faces?caseId={2c197420-8419-11e1-6a4c-000000000000}

Windows Media Player 11: How do I determine the version of Windows Media Player
http://support.garmin.com/support/searchSupport/case.faces?caseId={1547ab60-631f-11e1-e2e6-000000000000}


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